Job title: Quality Assurance Supervisor

Location: Hull

About Jacksons

Jacksons is part of William Jackson Food Group, a sixth-generation family business founded by William Jackson when he opened his first shop in Hull in September 1851. Today we have a portfolio of five food businesses in distinct, yet complimentary market areas, employing over 2,000 people.

We have occupied the current site in Hull since 1907 and we now have 3 bread plants in our main bakery. We recently developed a second bakery, also at our site in Hull, which specialises in premium quality roll production. We specialise in the supply of bread and other carriers to the sandwich manufacturers, foodservice and export channels, and in 2012 we launched our consumer facing brand “Jackson’s of Yorkshire”.

We opened a brand-new site in Corby, Northamptonshire – one of the largest investments our Group has ever made – and this will allow us to realise our ambition of being the best at what we do. 2025 is an exciting time to join us – make this year a toast to you and apply now!

What’s involved?

To supervise the quality assurance team in their day to day tasks and develop compliance and quality innovations.

Key Areas of Responsibility:

Factory compliance and quality control and assessment. Trouble shooting and root cause analysis of specific applications to ensure the sites food safety and quality statements are met. Ensure the sites KPI and certification values are met and then exceeded.

Maintenance of current compliance activity

· TACCP

· HACCP

· Trend analysis and reporting

· GMP audits

· Process audits

· Core task analysis and setting (trending and KPI driven result based)

· Policies, procedures, WI and forms

· Allergen management

· Root cause analysis

· KPI innovations

· Product set up systems

· Customer and supplier communication

Enhancement or innovation of the compliance operation

· Influence continuous improvement of factory standards to drive down customer non-conformances

· Quality management techniques

· Recipe management systems

· Process management

· Policies, procedures, WI and forms

· Concept to launch awareness

· Management review and report data collation

· New ways of working and change management

You will:

• Present information to groups, influence and manage responses.

• Be flexible in your working pattern to cover the possibility of working at any time during a 7 day / 24 hour period to suit the task.

• Provide challenge, analysis, investigation and development of compliance mechanisms.

• Liaise with multiple departments on site to achieve the goal of the task.

• Communicate effectively and clearly at all levels.

• Follow site communication and control mechanisms e.g. change management protocols.

• Challenging, but professional.

• Calm and measured.

• Thorough and thoughtful.

• Resourceful and self driven.

• Meet our cultural aspirations

• Demonstrate leadership skills

• Be great at organizing and ensuring priorities are recognized and met

• Have the ability to form strong proactive working relationships across your contact group

• Be able to influence without full authority

Those who know you would describe you as:

• Dependable, considered, influencing

• Energized and charismatic

• Passionate

• Knowledgeable

• Sense of humour, a real people person

• Ambitious but first and foremost of the business

• Someone who enjoys being part of a winning team, that keeps on winning

• Honest

Qualifications:

• Experience of working in a technical or quality position in a manufacturing environment.

• Food safety level 3 or above

• HACCP Level 3 (must be achieved in first 12 months if not currently held).

• Auditing qualification (must be achieved in first 12 months if not currently held).

Job commitments:

Hull – Derrignham Street

Monday – Friday 37.5 hours per week

Why Jacksons?

In return for your commitment as a Quality Assurance Supervisor with us you will receive:

· Competitive hourly rate paid every 4 weeks.

· 6.6 weeks holiday, increasing to 7 weeks with 5 years’ continuous service.

· Stakeholder pension with generous employer contributions.

· Free bread allowance

· WJFG Wellbeing and Rewards Platform

· Online benefits portal providing exclusive discounts with over 900 retailers.

· Cycle to work scheme.

· Support grants available for colleagues’ children attending University.